SHIPPING INFORMATION AND FAQS
Where Does Gofluxfinds Ship?
- The 48 continental states
- Alaska and Hawaii are eligible only for Expedited shipping
Does Gofluxfinds ship to Post Office (P.O.) Boxes?
- Due to weight and dimensional limits, some items can’t be shipped to P.O. boxes
- For the items that are eligible to ship to a P.O. box, estimate 10-14 business days for delivery
Does Gofluxfinds ship to APO/FPO addresses?
- At this time we are unable to ship orders to APO and FPO addresses. We apologize for any inconvenience this may cause.
When Will My Order Ship?
Your Estimated Delivery Date will be given during checkout and is based on the products selected, shipping address, and shipping method. This timeframe includes both processing time and the time your item is in transit. Business days are Monday to Friday and do not include federal holidays within the United States.
You can view complete shipping options for your product in your shopping cart. The estimated delivery date for your order will be provided on the order review page prior to completing the order.
How Can I Track My Shipment?
You can view the status of your shipment by visiting our Track Your Order page or by using the communication received via email. Please note, it may take up to 48 hours for a carrier to scan your order into the tracking system.
What If I Never Received My Order?
If your order is past the estimated delivery date and has not arrived, we recommend tracking your order here to find the most updated scan of your package.
If your order was marked as delivered but did not arrive, we recommend waiting 48 hours from the delivered notification before contacting customer service. Please also check side entrances, with neighbors, or in bushes to see if your package was misplaced.
Can I change my shipping information?
Our teams work very hard to begin processing orders as soon as they are placed. Because of this we are not able to change shipping information such as addresses, payment, and shipping methods.
Why was my order shipped in multiple packages?
Often times orders with multiple items arrive in multiple packages due to availability at our fulfillment locations. This will be notated in your tracking communications and you will receive separate tracking emails for these packages.
Can I ship My item as a gift?
Yes! In the top left of your cart you can select that this order is a gift. At this time we do not offer gift wrapping.